We are happy to recommend and be a professional reference for Deborah Yacobellis. Deborah has been instrumental in updating, maintaining, and expanding our permit tracking software (TrakIt) and it’s capabilities since 2008 Deborah has collaborated and helped us evaluate new software and permitting processes. She is very skilled in troubleshooting, problem solving, and finding creative solutions to get around limitations in our software. Deborah has setup new permit modules to support our new business practices and streamlined other applications that interface with TrakIt (Selectron, Alchemy, Quadrant) by writing scripts and reports that run automatically. Over the years, she has created many custom reports, letters, and documents that query the database, and merge and auto populate into a Word or Excel file. Many adjustments or modifications to our custom fields, reports or database, she is able to complete quickly and often within a day. Other projects she has always delivered on time or early.

Deborah also has an immense understanding of databases, networks, and systems and is thereby able to serve as an valuable intermediary between our Department’s business practice needs and the IT technicians or vendors to facilitate our needs.

It has been a real pleasure working with her on our permit software systems. She is an integral component of our team and supports our Department and the City with our limited technology resources on staff. We are happy to recommend Deborah, so please contact us if you have any additional questions.
— DON JEPPSON, CBO and RAFFI BOLOYAN, Planning Manager
 
This letter of recommendation is to inform you of the outstanding work Deborah Yacobellis continues to complete for the City of Rialto. The City of Rialto has been working with Ms. Yacobellis since May of 2019 who has provided a wide array of technical support with the Trakit database for the Community Development Department.

Ms. Yacobellis has been instrumental in helping the department with configuring and managing our Trakit Permit software, clean up our GIS data, implementation the roll out of the online services ETrakit, and anything Trakit related. I find Deborah to be an expert in her field, very professional, personable, very detailed oriented and flexible with the demands of the department.

Over the past year she has come to know our business practices, and as a result, been able to brainstorm solutions for real-world problems with an understanding of what our end goal is as well as understanding of how it impacts the department and our community. She continues to create innovative business processes and/or provide recommendations to our business process to keep us up to date with technology and available resources.

I highly recommend you acquire Deborah Yacobellis as your business consultant for all your public or private sector needs. Should you have any additional questions, please feel free to contact me using the information below.
— RINDY MENEZ, Community Development, City of Rialto
 
For over two years, Deborah has provided a multitude of technical services to almost every department within the Town.

In early 2018, Los Altos Hills upgraded its permit tracking system from FileMaker to Trakit. During the implementation of the new software, Deborah cam on board to provide critical assistance in the transfer of historical data from the old database into the new platform; something that the Trakit support team failed to provide. As the designated on-site administrator for Trakit, it was my job to ensure that this conversion happened as smoothly as possible and to put it simply, the task could not have been completed without Deborah’s competency in the matter. Through her knowledge of the SQL programming language and Excel, she can make data conform to whatever format is required. We trusted her with access to our servers and found her to be very trustworthy.

In the Planning, Building, and Engineering Departments her expertise saved the Town a significant amount of time and money. Custom reports are often needed to extract user activity within the database and Deborah was always willing to help. She wasted no time in completing report requests and worked with staff until we were 100% satisfied. In most cases, I have also contacted the Trakit support team with the same custom report request and I am always confronted by sales representative handing me quotes for up to three or four times as much as Deborah’s rate. Her services are the perfect solution to escaping the struggles of corporate business.

Her most recent assistance with the Town was creating necessary reports for the Finance Department during our interim audit. The Town also uses Trakit to record financial data, which the auditors requested to be sent in a specific format. Deborah committed several hours a day answering phone calls and writing reports that extracted the data within Trakit and presenting it in the requested format. She works diligently under a time crunch and always gets the job done.
— CODY EINFELT, Town of Los Altos Hills